PAPUA recognizes the importance of protecting your personal data, whatever its nature. For this reason, we have developed a set of security measures aimed at protecting your data. The user, when registering or purchasing online, expressly guarantees PAPUA MARKET his consent to use his personal data and address, as well as data relating to his purchases and payment methods. These data are saved and processed by computer for order processing, or future orders.


The handling of personal data collected on the website is the responsibility of PAPUA MARKET. The data collected on this website are necessary for the conclusion and execution of the purchase and sale contract, are intended for the processing of orders and communication with the Customer, the processing of requests for information and any complaints, statistical analysis and evaluation of satisfaction. The provision of the information requested within the scope of the Client's registration is mandatory and the Client guarantees that the information provided is true.
PAPUA guarantees the confidentiality of all data provided by the Client and ensures their preservation for a period of 5 years from the last contact with the Client. Despite the PAPUA MARKET proceeding with the collection and processing of data in a safe way that prevents its loss or manipulation, using the most improved techniques for this purpose, we inform that the open network collection allows the circulation of personal data without conditions security, running the risk of being seen and used by unauthorized third parties.
If the Client gives his express consent when creating or changing his registration, PAPUA may send information about products that may be of interest to him using his personal data for the purposes of direct marketing through any communication channel, namely using electronic mail, SMS, or other forms of automatic calling, including sending the PAPUA Newsletter.
If the User gives his express consent at the time of creating or changing his registration, PAPUA may use his personal data to define his profile according to his preferences in order to adapt the proposals and communications that he addresses .

The Customer is recognized, as long as duly identified, the right of access to the personal data concerning him, as well as its rectification or deletion, and the limitation of the treatment, or the right to oppose the treatment, as well as right to data portability. The Client has the right to withdraw consent at any time with regard to the processing of his personal data for direct marketing actions. You can exercise your rights through the following means:
  • by E-mail:
  • by phone: 213 420 923

  • In the event of a complaint, the user should contact the National Data Protection Commission.

    PAPUA guarantees to its customers that all information is confidential and used only by PAPUA LX, Lda, except in situations that derive from legal imperatives or within the scope of customer data management, the personal data collected will be transmitted to third parties that are companies freight carriers with the sole and exclusive purpose of carrying out and carrying out the services or products purchased by the user, holder of the personal data collected.
    The Client has the right to rectify or cancel his data, expressly expressing this wish, by email - - or by letter sent to PAPUA. The Client can also, using the same channels, express at any time his wish not to receive any type of communication.
    When you visit the data is sent from your browser to our server. This data allows us to optimize our services and improve your experience on our website.


    In addition to the data collected by automatic means, we also process data provided by you. These include, in particular:
  • Personal data such as your personal identification, namely your contact information, including your first and last name, billing and delivery address, telephone number, e-mail address. If you provide any personal data about someone else, make sure you have the right to share that information with us
  • The visitor's IP address, time and date of navigation, pages visited on our website, information about the browser used by the visitor
  • information provided in the registration as a member of our CLIENT AREA.
  • information provided when creating a Wish List, called a wishlist
  • information you provide to us through third parties, such as Facebook.
  • if you contact us, we can keep a record of that correspondence.
  • At any time, you can request the correction of your personal data or object to the processing of new data.


  • PAPUA needs your information to: - Process, complete the data and dispatch your order, as well as to notify you about the status of the order. - Ensure that the Customer Support Service can contact you to provide answers to questions and situations of interest.

    Access to information is restricted, being carried out to satisfy your order, from payment, delivery channels to customer support. Despite taking into account all possible precautions for the protection of customer data, PAPUA cannot be held responsible for any act that does not result from its own negligence. We reserve the right to make updates to the privacy policy, and any changes will be communicated on this site.

    PAPUA LX, Lda, headquartered at Rua Fernando Namora, 38B, 5F, 1600-453, Lisbon is responsible for the processing and purpose of your data.

    On our website, you have the possibility to join our email list and receive information about our products, services and offers when you register online. If you do not wish to receive our e-mails, access the client area, which is at the top right - "MY ACCOUNT" - and select "NEWSLETTERS", remove the visa and click "Save".

    Cookies are a way to improve your browsing experience, so PAPUA uses it.

    PAPUA is committed to respecting the fundamental principles of privacy and data protection. Therefore, we regularly review our privacy policy to keep it updated and in compliance with the principles of privacy and data protection. The privacy policy can be changed periodically to keep abreast of new developments and opportunities related to the Internet and, thus, be in line with the legislation in force.



    When using the PAPUA website, it automatically allows the use of Cookies by PAPUA on your computer.
    In order to ensure that our website presents a good browsing experience for visitors and provide a more personalized service, our server uses cookies (small information files) to collect and store information. If you wish, you can disable this setting in your browser, subject to limiting access to certain areas of the site or receiving personalized information.

    Advantage in the use of cookies:
    We use cookies to remember your options:
    - Language and country
    - With active session or not in the CLIENT AREA
    - Browser settings and plug-ins
    - Storage of information about the use of our website

    In order to improve our website, we periodically estimate the levels of use of our services. The information collected may include an IP address (number assigned to it each time you browse the internet), type of browser and operating system you use.